Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It offers elaborate info about all the actions that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide library of educational video clips clarifying how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.If you can't discover the solution you are looking for, take a glance at our extensive FAQ database, which comprises questions asked by real clients and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations related to our platform.
Ticketing SystemIf you still can't find the solution you need in the FAQ database either, you can touch base with our excellent team of tech support engineers available 24-7 and ready to assist you with any issue. Each support ticket you send will be replied to within 60 minutes (the average trouble ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.